11Apr

After Years Of Holding Out, Verizon Wireless Will Start Charging $30 Upgrade Fee On April 22

FILED IN gadgets No Comments

Image (1) Verizon.jpg for post 47829

All good things, as they say, must come to an end. For years now, Verizon has been the only one of the Big Four wireless carriers not to charge their customers an upgrade fee when they re-signed a two year contract, but that’s all about to change. Starting on April 22, Verizon will start charging a $30 upgrade fee whenever an existing customer extends their contract in order to snag some new hardware.

According to a statement put out by Big Red, the new fee will help the company “continue to provide customers with the level of service and support they have come to expect.” That apparently includes Verizon’s online support tools, their in-person Wireless Workshops, and “consultations with experts who provide advice and guidance on devices.”

AT&T enacted a similar move earlier this year when they doubled their upgrade fee from $18 to $36, which put their fee right alongside Sprint’s in terms of cost. At the time, I half-jokingly wrote that I hoped Verizon wouldn’t take the hint considering the two carriers history of gleaning ideas from from each other — as it turns out, being right sucks. It’s worth noting that T-Mobile’s upgrade fee is still sitting pretty at $18, though I have to wonder if they too will jump on the bandwagon.

In fairness, it’s a fee that doesn’t come into play but once every two years or so (unless something tragic happens to your device before that), but it makes for an unsightly bill that can temper the joy of new phone ownership. Families in particular will have it rough — the bill for a bog-standard four-person family plan could easily double if everyone gets a new phone at the same time.

Verizon notes that budget-conscious consumers can trade in their old phones in an attempt to offset the fee, but your mileage will definitely vary on that one — if you’re rocking a beat-to-death handset, it may be worth keeping just for the sentimental value rather than fork it over for a pittance.



View full post on TechCrunch » Mobile

, , , , , , , ,

15Feb

T-Mobile Holding President’s Day Loyalty Offer This Weekend?

FILED IN gadgets 6 Comments

Screen Shot 2012-02-14 at 3.39.25 PM

Time and time again we hear that T-Mobile doesn’t do enough for its “loyal” customers which make to know that a select group of loyal customers will find themselves  with a really great T-Mobile offer this weekend. T-Mobile’s looking to continue their efforts to drive down churn by rewarding customer loyalty with a President’s Day Weekend Loyal… Read more

View full post on TmoNews

, , , , , ,

01Feb

T-Mobile Holding Open PHP Enrollment For Month Of February?

FILED IN gadgets No Comments

Screen Shot 2012-02-01 at 8.45.16 AM

I’ll be the first to admit that while I understand some folks consider cell phone insurance a miscellaneous and/or unnecessary monthly cost, it’s helped me out a few times over the years. Most importantly, it’s saved me a lot of money during those instances I had to take advantage of it than shelling out the price of a whole new phone. With that in… Read more

View full post on TmoNews

, , , , ,

14Dec

T-Mobile Indirect Dealers Holding December 17th-18th Sale, Classic Plans Included

FILED IN gadgets 1 Comment

Screen-Shot-2011-12-13-at-4.20.59-PM-660x565

T-Mobile’s independent network of indirect dealers are set to hold their very own “Last Chance Two Day Sale” on December 17th and 18th. The biggest difference between their sale and T-Mobile’s corporate store offer? Their sale is for “…new and existing customers with 22+ months of upgrade tenure who sign up for an Unlimited Classic Talk + Text rate plan with qualifying data feature OR 2 GB or higher Classic Mobile Broadband rate plan.” Customers who opt for the Classic rate plan option can receive anywhere in the neighborhood of $10 – $300 in savings depending on the device.

This promotion is only available to participating Retail Partner Store locations which does NOT include national retailers like Best Buy or Walmart. The local independent T-Mobile dealer with a store location that looks exactly like a T-Mobile corporate store location that you have in your neighborhood? That’s where you can go to take advantage of this opportunity. T-Mobile’s RPS locations can take part in both the Classic and Value plan offers.

So what kind of savings are we talking about? How about a promotional rebate for the Galaxy S II and HTC Amaze 4G with a 5GB data plan option? Try $200 off. Blackberry Bold 9900 or Blackberry Torch 9810? Try $200 off. myTouch 4G Slide? $150 off.

T-Mobile corporate stores will have their Value Plan only opportunity going for the very same weekend so depending on your rate plan preference, you’ve got a chance to score a great deal on T-Mobile smartphones and Mobile Broadband products this weekend.

View full post on TmoNews

, , , , , , , , ,

19Sep

(Update) T-Mobile Holding “Values Day 2011″ September 24th?

FILED IN gadgets 10 Comments

Screen Shot 2011-09-16 at 2.07.01 PMwtmk

Update: We’ve been told by trusted sources that “Values Day 2011″ is an annual event/internal program used to boost employee morale. However, it doesn’t change our belief that the promotion itself taking place on the 24th is still a Value-plan based promotion.  We’re still guessing at what exactly T-Mobile has in store for their “All Hands Day” on… Read more

View full post on TmoNews

, , , , , ,

TOP